Conveniently load funds to your Instant Money Wallet or withdraw cash at any of our retail partners: To send money at a retailer, give your ID and cellphone number at the till and confirm the amount you want to send. In your Instant Money Wallet. Standard Bank’s advanced new range of payment options mean you can pay for goods and services more safely and cleanly than ever before. I have been on hold for 30 minutes now to have this issue Instant Money Wallet is one of the best digital banking we have in South Africa. There are no monthly fees or registration fees. If you’re sending from a retailer, you’ll require a South African ID. Email us (Personal customers): Instant Money is a service provided by Standard Bank … We will revert to you as soon as possible. You can cancel a voucher on the channel you used to send it. Created with Sketch. Standard Bank Offshore Group does not in any way represent, recommend or propose that any securities and/or financial or investment products or services that may be referred to in this Site are appropriate and/or suitable for a particular investment objective or financial situation or needs. Key in your voucher number and secret 4-digit PIN number. Select the voucher to be redeemed and enter the PIN for it. Select “Top up with IM voucher”. Sign In Help. Available 24/7 You can make instant payments at any time of day, including Sundays and public holidays, through Online Banking or the Nedbank Money app. We’ve answered some of your most frequently asked questions about Instant Money: If you send from a retailer, it costs R 9.95. Select the voucher to be redeemed, enter the PIN for it and collect the cash. Now go shopping! You can also resend the last active Instant Money voucher from a Spar, using your ID. Choose ‘Manage vouchers’ followed by ‘Change collection PIN’. What do I do if my voucher or PIN is blocked? If the money is already in the Instant Money Wallet, the PIN can’t be changed if there is money left on the voucher. Standard Bank does offer a Cardless funds transfer service called 'Instant money'. What happens to my Instant Money Wallet if my cellphone is lost or stolen or if my number changes? Taarjd the store manager checked the camera footage and insists it is a TECHNICAL GLITCH between Standard Bank & INSTANT MONEY and was Not taken by their teller. Where can I withdraw or use Instant Money? It allows for online dealing and management of trades and provides instant access to forex rates. Need help with one of our products or services, Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act, registration number NCRCP15, Business saving and investments calculator, Create a unique wallet PIN when you register, Load funds via online banking, ATM, mobile app, cellphone banking, or at our retail partners, Access your Instant Money  Wallet by dialling *120*212#, Draw cash at our ATMs or retail partners using your voucher number and cash collection PIN, Send up to R 5 000 a day from any retail partner you’re FICA’d with, Reset the cash collection PIN if it’s lost or forgotten, Small fee to send money to anyone without an Instant Money Wallet, Sending from your Instant Money Wallet to another Instant Money Wallet is FREE, You can only register for one  Instant Money Wallet, Send yourself an Instant Money voucher through online banking, mobile app or cellphone banking, or from one of our ATMs, Send yourself an Instant Money voucher from one of our retail partners, Valid SA cellphone number (to receive money). Dial *120*2345# and enter your 5-digit Cellphone Banking PIN. Contact the Instant Money Team on 0860 466 639 to update your wallet to your new cellphone number. Does the Instant Money voucher PIN expire? Reset a voucher PIN using USSD Join our international team and you could move your career forward from the start. The funds can be cashed out immediately from any of Standard Bank’s ATM’s or AccessPoints or through any SPAR store nationally. Select “Manage Voucher”. 0123), can’t be a sequence (e.g. An Instant Money voucher has 10 numbers, and the PIN has 4 numbers. Enter the 4-digit cash collection PIN and confirm the cancellation. Standard Bank Private Banking. A 4-digit cash collection PIN is used for safe collection at any of our ATMs or retail partners nationwide. Click on ‘Change PIN’ under the voucher you want to change the PIN for. Loading – please wait a moment. Can I send Instant Money to another country? How do I resend the voucher if the receiver didn’t get the SMS? What are the costs for using my Instant Money Wallet? Instant Money vouchers are valid for a period of three years. If you use Internet Banking, Cellphone Banking, our app or ATMs to send less than R1 000, it costs R 10.50, and you’ll pay R 12.50 for sending R1 000 or more. • Go to Money … Money was sent a little after 11am and when my Mother, an old age pensioner did not receive the voucher number via sms. Sign in to the app and select ‘Transact’. If you have a valid South African cellphone number and ID, you can activate your Instant Money Wallet by dialling *120*212#. International. Access your Instant Money Wallet by dialling *120*212#. If the voucher was sent from a retailer, you’ll need to take your ID to the store where the transaction was made in order to cancel it. Select ‘Payments and transfers’ and then click on ‘Instant Money’. Dial *120*212#. Click on ‘Top up with Instant Money voucher’. Dial *120*212# and enter your 5-digit wallet PIN. Select ‘Withdraw money’ and enter the amount. When the money is sent, the recipient will get a voucher number and PIN to collect the money at our ATMs or retail partners. You can contact your private banker by phone, email or instant messaging. Nelisa Zulu, Standard Bank head of merchant solutions, attributes the growth in money transfer transactions to the fact that South Africans, including those without formal bank accounts, are becoming comfortable with digital banking services. You will need to create a 5-digit PIN to secure your wallet. No, the Instant Money voucher PIN doesn’t expire. Please try again, Load money into your Instant Money Wallet, spend on prepaid and send money to any cellphone in SA – whether you have a bank account or not. The new service, INSTANT MONEY, brought to the South African public by Standard Bank , will use SPAR’s 850-store footprint to reach communities in some of the most remote parts of the country. Below is how you do it Sign in to your app and select ‘Transact’. Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act, registration number NCRCP15 the person I sent it to didnt receive the sms and she went to Standard Bank and was told that the sender must reverse the money. We're continuously striving to deliver great service. The bank now known as Standard Bank was formed in 1862 as a South African subsidiary of the British overseas bank Standard Bank, under the name The Standard Bank of South Africa. Need help with one of our products or services, Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act, registration number NCRCP15, Business saving and investments calculator. Yes, a voucher PIN can be reset by calling the Instant Money Team on 0860 466 639 or changing it within the channel it was sent from. Let us know Standard Bank App FATCA Select ‘Pay’ and click on ‘Instant Money’. Once logged in, simply select your beneficiary to make your payment and turn your Instant Pay toggle on before sending the money. Instant Money benefits include being safe and convenient, sending and receiving money instantly, no need of a bank account to receive money, no need to travel long distances for collection as any Spar outlet can be used.The receiver of the money doesn’t incur any costs except for the R9.95 per transaction charged to the sender. You can also dial the USSD *120*2345# to reset the voucher PIN. How much does sending Instant Money cost? Email us. When I tried collecting it the atm said I could not be helped at that time. You can send and spend up to R5 000 per day or up to R25 000 per month. How long is an Instant Money voucher valid for? Simply access our app, Internet Banking or Cellphone Banking, or any of our ATMs. Instant Money Bulk payments were utilised to facilitate this transfer of funds.” Accessing Instant Money is possible through online banking, mobile app, cell phone banking or at Standard Bank ATMs or retail partners, making Instant Money the most accessible money transfer in … Standard Bank offers the Instant Money transfer service at more than 6 500 access points across the country. If the money is already in the Instant Money Wallet, the PIN can’t be changed if there is money left on the voucher. Please note: the voucher send fee is non-refundable for cancellations. You use your voucher to withdraw money, without needing your bank card. We’re partnering with more retailers so that you can send and receive money quickly and conveniently with Standard Bank Instant Money, anywhere in the country. Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act, registration number NCRCP15. ... Payments Make local and international payments and money transfers safely online with Business Online payment solutions. Select ‘Manage vouchers’ and a list of active vouchers will be displayed. 5 Simmonds street, Selby, Johannesburg, 2001. Contact us. You can spend the money on prepaid, or use it to send money to anyone with a … You can reset the voucher PIN on your app, though internet banking or at an ATM under ‘Manage vouchers’. The money was deposited and sent from Spar Escombe in KZN. 1234) or repeat a number one after the other (e.g. You’ve got your cash. Standard Bank is seeing a month-on-month increase of 70,000 customers for its Instant Money service. Your Instant Money will be available in your Instant Money Wallet, available on, You can send Instant Money from our app, through Internet Banking or Cellphone Banking by dialling. Can Foreign Nationals receive Instant Money? With our extensive retail footprint, you can now also access Instant Money at Spar, PEP, Pick n Pay, Shoprite and select Massmart stores nationwide. There are no monthly fees or charges to receive the money. You also don’t have to be a holder of a Standand Bank card or any other bank for you to withdraw Standard Bank money. Select ‘Manage vouchers’ and click on ‘Cancel voucher’. - 425458. Thank you for posting your comments. Yes, anyone with a South African cellphone number can receive Instant Money. Funds in your Instant Money Wallet will still be available after a SIM swap. The following are step for withdrawing funds received via Standard Bank's cash send service called "Instant Money" Locate a Standard Bank ATM near you; On the ATM's dashboard, press the "Collect voucher" button; Enter the PIN - this is the PIN you received from the sender (one who transferred you fund using Instant Money). Instant access to money you’re not carrying as cash. Enter your chosen 4-digit voucher PIN which creates an Instant Money voucher which you’ll receive by SMS. No need for bank account: Removes cash-handling cost and risk: Funds available immediately: Convenience of electronic payments: No need to carry cash: Allows for repeat payments: No cost for cashing out the funds I then went to Standard Bank Cape Town to reverse it and the consultant put me on the phone. You can withdraw up to R5 000 per day from a retailer or ATM (depending on the cash and note denomination availability) and up to R25 000 per month. You can call the Instant Money Team on 0860 466 639. A list of active vouchers will be displayed; select the one you wish to change the PIN for. Select the voucher you want to redeem and enter your 4-digit cash collection PIN. Join our international team and you could move your career forward from the start. Browse Talk ... ©2016 Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit … Sign in to your profile and select ‘Transact’. You can send money anytime, anywhere through Internet Banking or Cellphone Banking, on the app or at our ATMs or retail partners. Yes, the Instant Money voucher number is valid for three years. Reset the cash collection PIN if it’s lost or forgotten. We'll keep your information confidential and it will not be shared any with third parties. Reset the PIN within the channel it was sent from or contact the Instant Money Team on 0860 466 639. Send up to R 5 000 a day from any retail partner you’re FICA’d with. No ID or bank account needed. If you sent the voucher from a retailer, you can reset the voucher PIN by calling the Instant Money Team on 0860 466 639. We're continuously striving to deliver great service. Personal call centre (International): +27 11 299 4701. Business call centre (International): +27 11 299 4633. icon-email. Sending money with Spar is easy and simple. Spar, one of South Africa’s biggest supermarkets, allows anyone to instantly send money to their friends and beloved one. Use any of our banking platforms or visit a participating retailer. How do I make a deposit into my Instant Money Wallet? I did an instant money to myself yesterday. Select ‘Payments and transfers’ and click on ‘Instant Money’. Dial *120*2345#, choose option 1 to log in and enter your 5-digit Cellphone Banking PIN. Click on ‘Delete voucher’ under the voucher you want to cancel. What are the daily and monthly limits for using Instant Money Wallet? Someone sent me money using Instant Money from Standard Bank last week Sunday 05 May 2019. Spar Instant Money queries and contact number. Enter the new 4-digit cash collection PIN and confirm the change. Now am out of pocket and the transaction has been taken off my account. How do I withdraw from my Instant Money Wallet? You’ll receive a voucher number and a 4-digit PIN to share with the person who’ll collect the money. Select the voucher you want to change the PIN for. If you receive Instant Money from a Standard Bank channel, the money will be available in … ... Best Bank for Liquidity Management - Africa Global Finance World’s Best ... One of our consultants will be in contact with you to assist you with your enquiry. i … We found an error in your form. Sending to someone registered for Instant Money Wallet: Sending to someone without an Instant Money Wallet: Your first withdrawal after receiving money is. How do I activate my Instant Money Wallet? Through Instant Money, we strive to ensure greater access to banking knowledge and banking services, bring cash to the fingertips of Batswana and moving them forward.” Instant Money is available to all clients within Stanbic Bank Botswana across all segments, these being Blue, Silver, Executive and Private. I then moved to another atm and this Buy prepaid airtime, data or electricity. Standard Bank cardless ATM withdrawal. How do I redeem a voucher in my Instant Money Wallet? Instant Money puts you in control of your money, wherever you are, without needing a bank account. If you sent the voucher from a retailer, you can reset the voucher PIN by calling the Instant Money Team on 0860 466 639. You can safely send money transfers to anyone with a cellphone number, and the money can be collected at any one of our ATMs or retail partners — of which there are now more than ever. Yesterday I went to Tsakane Mall to withdraw the money first and second time the atm machine said the voucher is invalid. Do you know you can withdraw money from Standard bank without your card? Below is how you can send your money with Spar. However, when receiving Instant Money from a business using bulk payments, the business owner can set the voucher’s validity for a period less than three years. It works for people with or without the Standard Bank Account.You can load up to R25 000 in your instant money wallet. By sending or receiving an Instant Money voucher to your cellphone number from any Standard Bank channel or participating retailer. Money you can spend safely and easily in-store, online or overseas. Visit a Standard Bank ATM or a participating retailer. 1122). Instant money transfer at zero correspondent banking fees* with Online and Mobile Banking Go to a Money Transfer till at SPAR stores nationwide or any Standard Bank ATM. I sent money via instant money. Access your Instant Money Wallet through Internet Banking, Cellphone Banking, on the app or at our ATMs and retail partners, and load money into it. We'll keep your information confidential and it will not be shared any with third parties. Statements Business Online gives you access to your online bank balances and/or statements for all your accounts held at Standard Bank. How do I resend the voucher if the recipient didn’t receive the SMS? We’ve increased the number of retail partners where you can send and receive money so that you never have to go far to manage your money. You need the voucher number and secret 4-digit PIN number from the sender. Standard Lesotho Bank is the largest bank in Lesotho and benefits from it’s membership of the Standard Bank Group, the largest banking group in Africa ... One of our consultants will be in contact with you to assist you with your enquiry. Instant Money currently doesn’t allow cross-border payments. Shopping on your computer, tablet or smartphone has never been easier thanks to MasterPass, the digital wallet payment service that makes shopping online in South Africa as simple as ‘click and pay’. Select ‘Send money’ and enter the amount. there seems to be an issue with instant money please advise when this will be resolved!! View all our important contact numbers and email details. Draw cash at our ATMs or retail partners using your voucher number and cash collection PIN. What is Instant Money? To receive money at a retailer, give the cashier the voucher number and 4-digit PIN, then dial *120*212# to redeem the funds. NB: PIN codes may not start with a zero (e.g. Apply online for a bank account that offers great value and benefits designed to simplify your life. You can also send cash to anyone with a cellphone number in South Africa or receive money in your wallet, which can be accessed at any time. Register for Instant Money by dialling *120*212#, enter your ID number and create a unique Instant Money Wallet PIN. How do I send money from my Instant Money Wallet? Conveniently send money from your detail channels or withdraw cash at any of our retail partners: We’re partnering with more retailers so that you can send and receive money quickly and conveniently with Standard Bank Instant Money, anywhere in the country. Your matter was escalated accordingly. You’ll be prompted to enter the recipient’s cellphone number and the amount you’d like to send, as well as the voucher PIN for collection. With Standard Bank Private Banking, you are supported by your own private banker and qualified experts who will expand and protect your investment portfolio. 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