Especially with cards - when problems are money and time sensitive, i can’t afford to wait for someone to see my chat whoch usually takes more than a day! Hi Frank, we are looking to implement a way where you can be escalated back to Rita after being put forward to a live agent! I honestly have no problems looking up the balance, I just thought it might be a question Rita could answer without problems. 24/7 customer support to all users! this shouldn't be so hard. I interviewed at Revolut (Austin, TX (US)) in October 2019. Anyone else having these issues with #Revolut? Revolut means progression, challenge, resilience, and perseverance. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. But it has the ability to learn, and we aim to expand her capabilities so that it will provide a more personalised support. They clearly don’t have enough people to answer these queries and they need to understand the impact of this. If you’re still unsure about the legitimacy of a message, ask the opinion of a friend or family member, or speak with our support team in the app; But this was small change compared to where Revolut was heading. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. I have provided the documents requested immediately but things are not moving on … Just because I wanted to change my address they literally blocked the whole thing. @anon33247966 I am trying to get in touch with revolut through email, fb twitter and phone. As I can see a member of the team has helped you to increase your top up limit. It is very irritating. 3. You can now create a vault with someone else and use it like a normal vault. I have uploaded the documents required to increase my limit more than 24 hours ago and still no reply I have also been waiting for over 35 hours for someone to answer me but still no one replies. I cant log into app as my phone number changed and my phone has reset to factory settings. Revolut is banking app and payment card that is positioned as an alternative to traditional banking products, designed to fit the lives of those with a global lifestyle, or anyone who wants the flexibility that you cannot get from regular banks.. Revolut’s goal is to adapt to the needs of clients, giving them control. Revolut has seen an impressive surge of growth in three years. We’re happy to answer any questions you may have, just send us a message via our in-app chat support. In this short video learn how to send money to anyone, whether they have the app or not, via the Revolut mobile app. Fintech startup Revolut is making vaults collaborative. Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. What do I do please. N26 first launched in Germany in January 2015 and has been available in Ireland since December 2015. Please don’t feed the trolls. Revolut use A few months ago I would’ve given this a five. I will absolutely cut this comany down in all future interactions. Revolut is available in the EEA countries, Switzerland, Australia and since March 2020 in the United States of America as well. Thanks. what do i do?? I was surprised that Rita forwarded my inquiry to an agent before I knew it. I have the same problem since 03th of January. Please I need help. There are accounts for businesses and consumers, and Revolut … Lia has watched other Revoluters attend and speak at conferences with the support of their line managers, and hopes to one day share knowledge about her work at Revolut in that setting. Are you sure it starts with GB38 not GB18? I had to wait in the reception for half an hour until I managed to speak to someone. Daniel is communicating with my wife via the online chat in her app. If you still have your phone, in the app click More and then Support. You claim the chat in the App is a 24/7 service when clearly it is not. If you prefer you can make your complaint using this form. That feature was implemented - so now you can go back and talk to Rita. Bonjour j ai perdu l acces a mon mail je n arrive plus a me connecté sur l application on me demande une confirmation via mail j ai changé de telephone ! Instead of adding someone as a contact in your phone, you can simply scan the area around you and any active Revolut users will appear, allowing you to instantly split the bill with them too! Choose the currency and enter the amount you’d like to send or receive. @NRussian52 @RevolutApp I need to speak with somebody now please contact me your chat doesn't work 2021-01-18 14:43:15 @kristinekirby They have no phone lines, and chat isn't up - I've been BEYOND PATIENT since October 17 while every month they take my £7.99 premium fee, so this is just them not wanting more bad PR with new license applications, etc. I want to talk to a person about my account. We'll send you a message with a link to download the app. I typed live agent in the chat and nothing happened. If you'd just like to speak to someone about an issue that's concerning you, please contact us through the Revolut app. Revolut told me nothing and then told me they can't even try and recall the funds. Phone number. Shape. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. it has been frozen for a week now. So you’ve downloaded the Revolut app and now you need to top-up your account? As someone who needs to make several small exchanges each year this app was marvellous, even though I find it really difficult to navigate the app. Hi Andrea, My assistant is trying to register for your service, however she can not get past the primary email stage. I’d hate to lose the human touch completely. So, we’re excited to announce that business customers now have access to dedicated 24/7 customer support via our the built-in chat system. This automated number can help you block your card and offers recorded information. Interview. As above, try contact via Facebook or Twitter. Select your friend from the contact list who you want to send or receive money (Note: if they’re nearby tap ‘Find people near me’ and we’ll connect you to them in seconds!) Then, please try one of the following: 2. Last month, Daniel (not his real name) wanted to speak to an adviser because the contactless function of his Revolut Mastercard was playing up and he had been unable to update the latest version of the Revolut smartphone app. Why is it impossible to call revolut support? Contact through Twitter or Facebook A Comparison of N26 Vs Revolut in Ireland A Summary of N26 . I just asked if you are sure that you are using the right IBAN. Should be implemented soon! We are here to help you. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. I used Revolut just for travelling purposes, and no one is getting back to me to be able to get at least the money I have there (which is not a small quantity). In-app support chat Just because it always works for you is no reason to attack others who get less than good service. https://twitter.com/Revolutapp my tel. How I can comunícate cause app doesn’t recognise my number, Hi please @anon33247966 help me my card is blocked and no reply from customer service. After posting on their social media and going round the houses I finally found someone to speak to. Thank you. First of all, call the automated phone line +442033228352 to get your card blocked. We were built by a bunch of people who refused to … Would you have a phone number pls? Did you know you can Split the Bill, Send or Receive money in 25 currencies and 3 cryptocurrencies, with any Revolut user? The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. 1,187 talking about this. To close an account with Revolut, you need to speak with a real human on a phone. I have been trying to speak to someone at Revolut for the past 3 days with no success. If RITA is not able to help with your query, please type live agent so RITA will transfer you to the support team. physical cards are free for Italy - NO EMAIL SUPPORT?. We use the latest technology so you can take control over your card security. I applied online. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? I have sent I dont know how many messages to your App and no reply. Find all the answers to your questions about Revolut Business and get help from our support team. £5,000 onto my card and offers recorded information hi it says there is problem... ” immediately and that should connect you to someone so now you can email us at @! Number changed and my phone number changed and my phone has reset to factory settings so. Access to the support team Rita forwarded my inquiry to an agent before i it!, i just asked if you 'd just like to speak to someone how to through. 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