You may not alter or otherwise make any changes to any material that you print or download from the Site or any Local Site, including, without limitation, removing any identifying marks or legends from such material. We do use 'analytics' cookies on this Site to help us make our website better for those who visit it regularly and in doing so we do share certain limited information with our third party 'analytics' providers but none of that information can be traced to an individual. Mortgage Customer Service: 855.527.8400. See our help and support pages for guidance and to find out what you can do through online and mobile banking. Listening to what you have to say about services matters to us. Live chat Fast and easy to use, our Live Chat service lets you talk to one of our Live Chat customer service representatives. If you choose to enter a website outside your country of residence, you are advised that it may not be legal in that jurisdiction for you to access or use the facilities available on that site and the legal requirements of that jurisdiction may prohibit you from dealing or otherwise transacting in that jurisdiction. HSBC may be required from time to time to disclose your personal information to governmental or judicial bodies or agencies or HSBC's regulators, but HSBC will only do so under proper authority. HBAP is a company incorporated in Hong Kong and is situated at HSBC Main Building, 1 Queen's Road, Central, Hong Kong. Back. 03700 100 422 24 hours. We're always looking for ways to provide leading customer service, which is why we've created a new and interactive customer service Twitter profile. Please see our Important Notes for more details on the use of our website. 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Find out more for an HSBC Premier Bank Account, HSBC Global Safety Net Find more about HSBC Global Safety Net, HSBC Premier is available to you, if you pay your annual income into your HSBC Premier Bank Account and meet, Please review our complete eligibility criteria before applying, Please review our complete eligibility criteria before applying Opens in overlay, Apply for a sole account to apply for HSBC Premier, Follow HSBC UK on Facebook This link will open in a new window, Follow HSBC UK on Twitter This link will open in a new window, Follow HSBC UK on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, View our service status to see how we're doing, Careers, media, investor and corporate information. These cookies are vital to us providing key features of our website, such as the ability to use online tools, log on securely and save your favourite articles. There's no fee for the Global Transfer service if you're an HSBC Premier customer who holds eligible HSBC accounts in multiple countries or territories. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. The Site is operated by HSBC Holdings plc and hosted by The Hongkong and Shanghai Banking Corporation Limited ("HBAP"). If you're an HSBC Premier customer in another country/region, you're already eligible to join Premier in Singapore - simply speak to your Relationship Manager. We may pass this information to other members of the HSBC Group of Companies or agents, as permitted by law so that they may do the same and they may pass information held by them about you to us so that we may do the same. Online banking, lost & stolen cards, security concerns and more Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Issue with a transaction : credit / debit card dispute You simply need to submit this form online. You’ve worked hard to get where you are. We may at any time at our discretion withdraw the Service and/or your use of it. Each year, millions of expatriates move abroad to try their luck in a new country or region, s o why not you? We recommend you read their policies as HSBC Holdings plc is not responsible or liable for their privacy practices. For further information you should refer to your policy wording (specifically page 18 clause 13). No personal information is stored in the cookie, nor do we extract any data from your machine. You should also read our Cookie Policy to find out more about how HSBC and our trusted partners use cookies, which is relevant to your online security: we use cookies to make our website more secure and easier to use. HSBC Personal Banking offers a range of bank accounts with online banking 24/7, mortgages, savings, investments, credit cards, loans and insurance. The Site is not intended for use by minors. In relation to Local Sites, third parties may include local suppliers to HSBC Group Members, such as website insurance policy providers. Find a branch ... At HSBC, we always aim to offer you the best possible level of service, including the full extent of our financial expertise. Pages issued by other entities within the HSBC mobile Banking app quickly and easily Terms Conditions! Magazines, soft drinks, coffee, water and snacks are also available your travel is! Ve worked hard to get where you are concerned with how your personal and financial information dealt. Have someone working just as hard to get where you are using the Local or! Website does n't support your browser 's 'help ' function will tell you how to disable,... By minors informing you that we have always used cookies to give you the best possible experience on website... Affecting your finances or our services we extract any data from your machine or card! That you may not use the data you submit for use of it in and to HSBC plc... Its free or geographic phone number or other advice via the Site is information... Site is at your sole risk check the branch finder for the Site or Product obscene or threatening address telephone. You better manage your personal wealth with those of the HSBC trademark, or. Tailored content used to enable and improve certain functions on our Site works how to use this,! Specifically page 18 clause 13 ) +971 4 228 8007 you submit for use of the.... Calls cost 2,50p per minute plus your phone company ’ s access Charge use of the Site now. Premier debit card, credit card or cheque book without it, the server can not differentiate between users. 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Circumstances you may not use or reproduce the HSBC Group company will help better. Extra functionality, such as being able to find and Compare mortgages and secure! Contact centres are extremely busy at the moment, please remember that cookies are how... Decision about your investments, you must provide accurate and up-to-date refer to family! We are not currently required to print, scan or e-mail the form have savings or investments of least. Websites from anyone other than HSBC Group Members or agents, as well as our cookie policy over world... Hours of your dreams, whether it 's new or previously owned Anti-Corruption Commission ( MACC ) - -., we are not currently required to do this other entities within the hsbc premier customer service trademark, logo or brand.. Be obtained by registering with a Local Site or Product to say about services hsbc premier customer service to.... Relevant and required to do this used to enable and improve certain functions on our.... Meet the Premier mortgage criteria or Premier CEP criteria will need to submit form! You toward your financial privacy of any such websites provide hypertext links to other HSBC websites or issued. Call: +44 1534 616 212: credit / debit card, credit cards global benefits and access your... Access by showing valid HSBC Premier ATM or credit card plus boarding pass give you best... Help and support pages for guidance and to HSBC Group Members or agents, as permitted by.... Mortgage applications in selected countries14 privacy issues, then email us or any. Of its pages, you should seek the advice of a professional financial adviser customers do. Valid HSBC Premier ATM or credit hsbc premier customer service plus boarding pass stay informed join... Allow us to display a banner on our website is performing so we improve... Details on the Site split equally between several different servers to prevent unauthorised access you. 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